The TickTalk 4 Unlocked 4G LTE Kids Smart Watch Phone is for parents who prioritize their children’s safety and want to stay connected with them. This device offers various ways to stay connected, including video, voice, Wi-Fi calling, Talk-To-Text, voice messages, photos, emojis, and GIFs. With accurate GPS location tracking, emergency SOS, and 20+ parental controls, parents can keep their children safe and secure.
The TicTalk 4 encourages children to express themselves through 2x 5-megapixel cameras, individual and group messages and chats, Talk-To-Text messages, preset responses, GIFs, emojis, and voice recordings in the Secure Messaging Center. The Activity Tracker promotes a healthy lifestyle with daily step goals, and Reminders and Do Not Disturb Class Mode help children stay focused.
The TickTalk 4 also offers free, unlimited streaming music powered by iHeartRadio Family, giving kids access to thousands of popular kid-friendly songs, podcasts, and stories at no extra cost. However, this feature is only available to U.S. customers.
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Tom –
Bought this as a replacement of another watch. Admittedly, this one is more expensive but, so far, worth every cent. Great connection, voice very clear, tracking pretty accurate.
Christina Haughton –
*Initial Review*I ordered the TickTalk 4 smartwatch (in pink) over Christmas for my 8-year-old daughter who is becoming much more independent and participating in many after school activities. I settled on the TickTalk 4 after comparing and contrasting many features and reviews on similar products. My review is in 2 parts- The Great and Less than great- and is not sponsored in any way by TickTalk or Amazon. First picture is the replacement watch in all of its glory. Second picture is the original watch- where the face has a bubble. Third and Fourth pictures are of the band break.The Great: The overall functionality of the watch has been pretty great, given a few small things mentioned later in this review.-The battery life has been super impressive, especially given that my kiddo uses the included iheart radio and face talk features for hours on end.- Call clarity and connectivity are rock solid on both ends. The speaker on the watch gets pretty loud without losing clarity which is great.-I was also impressed with both cameras, which take nicer pictures than I was expecting from a smartwatch.- The Greeting Cards are super cute- I only wish there were more for her to choose from- but that doesn’t stop her from sending what’s currently available anyway. :)- If you need a water-resistant watch, this one is it! Being from Michigan it was almost inevitable that this poor device was going to get dropped into either snow or a lake at some point. I’m happy to say that it has survived 3+ snow dives and one trip into the shower with no damage at all!-The parental controls are super easy with lots of great features- I particularly love the Do Not Disturb mode for setting during school hours, the ability to turn of the “power-off” button on the watch and the “firewall” feature to block unauthorized numbers from calling her.- Customer Service!!! You’ll see next that the watch I have currently is a replacement- but let me tell you that TickTalk’s customer service is AWESOME! The response time was really fast when I messaged them through the website and when I called their support line I was greeted by a live person who was very knowledgeable and able to answer all of my questions.*I also want to say that Amazon’s Customer service was really great helping me return the damaged watch. The whole process was 100% hassle-free and they rush-shipped me the replacement, at no charge, which came a whole day earlier than anticipated! The Less than Great: I was a little disappointed when the watch arrived, and I first opened it. There was a small flaw in the lower right corner of the screen, not a crack, but more like a bubble. At the time I said “oh well” since the blemish didn’t seem to impact functionality (and because taking away a present on Christmas wasn’t going to happen lol).- Location accuracy is a little off, but not terribly so. I often find when at home that my daughter’s location is assigned 50+ feet away at the gas station across the street instead of the “within 10 ft” advertised.- Slow text messaging has been the worst problem and is my largest complaint. Even though I have followed all of TickTalk’s suggestions on improving messaging reception, I still do not get text message notifications until much later than the message was sent, or until I physically open the app, which is sometimes hours later. :(- FaceTalk and Group messaging can only be done with users who download the app and are approved as users. The FaceTalk feature was one of the main purchasing points for me as much of our family lives quite far away, so I was disappointed to learn that it only works if the other party has downloaded the TickTalk app. Little girl is pretty disappointed that she cannot FaceTalk with her friends who have “normal” video call capable devices 🙁 I am really hoping that they will be able to expand this feature, without downloading the app, to those who are already parent approved contacts.-The screen size is great, but the housing is a little bulky and the band could use quite a bit more flexibility.-I expected this to be a little more “Kid-Proof” as advertised. After a month of normal use the watch band broke off as she was putting it on. The location of the break was on an area of the housing, which wouldn’t allow for a simple band replacement. Based on other reviews seen on both Amazon and the TickTalk website, this seems to be a manufacturing issue that I believe could be fixed by creating a pivoting joint instead of the band being fixed directly to the unit. I contacted both Amazon and TickTalk regarding this issue and both were amazing to work with- immediately offering to replace the watch.Overall- this has been a great product and I wouldn’t hesitate on purchasing again, even with some of the flaws. Being connected and knowing that she is safe in so many ways has made this purchase more than worth it. Thanks for the peace of mind TickTalk!*Initial Review Above; The following addition is the 2nd addenda of this review to replace misinformation. All misrepresented information has been redacted.- This edit is posted to the bottom of the initial review, as my original thoughts/feelings about the TickTalk 4 smartwatch remain unchanged and should be the true considering factors for making this purchase. :)Well, I need to add this edit my review. The replacement TickTalk 4 smartwatch from Amazon lasted ONE wear before the band broke at the housing in the same spot as the last one. I called TickTalk customer service directly this time and was assisted by *Nora (aliases used for privacy purposes as I forgot to ask permission to use their name in this review). *Nora advised me that since my last issue (2nd broken watch band/housing), Amazon has been notified about the faulty product batch received/sent out over the holiday season and that they (Amazon & TickTalk both) have since pulled the defective watches associated with this issue. I have also been assured that Amazon has since replaced the faulty batch with verified defect-free products. In addition to my call, I also received an email from *Tory, the Customer Service Manager at TickTalk who clarified some previously misrepresented information (from my perspective understanding, not their fault) and further assuring me that this issue has been corrected. I cannot express enough how impressed I am with their customer service taking the time to reach out, instead of waiting to react. Kudos to Amazon and TickTalk for being so understanding, helpful and WILLING (wish I could bold and double underline this as it is so uncommon these days!) to correct this issue for their customers with no hassle.I remain 100% completely impressed with the stellar customer service that TickTalk has provided, *Nora particularly, as well as their continued support in resolving this issue with a new, verified defect-free watch at no expense- including shipping costs. I was emailed a return label within 24 hours of my call and am excited to receive the new watch in the coming weeks. Once I have received this and verified for myself, I will update my star review to its original 4 status. :)Here’s to hoping that the third time is the charm!
Christina Haughton –
Our son (age 7) was getting old enough to want to call/video chat with grandparents, etc. and asked for a smartwatch for Christmas; the TickTalk4 had everything we were looking for. Here are my thoughts so far, three months in.Setting up the watch was a little clunky; the first thing they direct you to is to sign up for a cellular plan; I’m not sure if you can skip this step. The plan is $10/month. The watch does allow voice and audio calls on wi-fi, so I’m unsure whether the plan is really necessary? There’s no contract. If I decide to cancel the plan, I’ll update my review.My son was able to find his way about pretty easily. You set up the contacts from your phone, and you can control whether or not to allow free-form dialing. The privacy and safety restrictions and options are good, but come with a trade-off; the phone can make and receive voice calls from anyone on the contact list, but it can only make video calls and receive text messages from people who have the app installed on their phone, have an account, and have been approved by you.This is both good and bad; it will prevent random voice/video calls (sending and receiving), but it requires action from others. My son’s grandparents were here for Christmas, so I set up the app for them, but his other grandparents are out of town, so they’d have to set it up themselves (which might be difficult for them). It would be better if you, as the parent, were able to control all of this through the contact list. It would also be nice if the video call feature was integrated with something like Skype.As others have mentioned, the GPS locating feature is just so/so; depending on where the watch is at, I either get very good accuracy, or accuracy only to a couple miles (which is pretty much useless). So I wouldn’t buy it primarily for that feature.The battery life is good, and the magnetic charger is handy to prevent damage, but one thing we noticed is that the charger only works when connected in one direction (with the wire headed toward the short band). Until we figured that out, we were thinking that the battery had died after only a couple months. Fortunately, that wasn’t the case.The biggest con about the watch was how easily the wristband will pop off. It’s happened so frequently now that I think the small plastic loop that keeps it on is about to break. I just left the band off for now, until I can superglue it.Overall, it was a good purchase.
Christina Haughton –
Our son (age 7) was getting old enough to want to call/video chat with grandparents, etc. and asked for a smartwatch for Christmas; the TickTalk4 had everything we were looking for. Here are my thoughts so far, three months in.Setting up the watch was a little clunky; the first thing they direct you to is to sign up for a cellular plan; I’m not sure if you can skip this step. The plan is $10/month. The watch does allow voice and audio calls on wi-fi, so I’m unsure whether the plan is really necessary? There’s no contract. If I decide to cancel the plan, I’ll update my review.My son was able to find his way about pretty easily. You set up the contacts from your phone, and you can control whether or not to allow free-form dialing. The privacy and safety restrictions and options are good, but come with a trade-off; the phone can make and receive voice calls from anyone on the contact list, but it can only make video calls and receive text messages from people who have the app installed on their phone, have an account, and have been approved by you.This is both good and bad; it will prevent random voice/video calls (sending and receiving), but it requires action from others. My son’s grandparents were here for Christmas, so I set up the app for them, but his other grandparents are out of town, so they’d have to set it up themselves (which might be difficult for them). It would be better if you, as the parent, were able to control all of this through the contact list. It would also be nice if the video call feature was integrated with something like Skype.As others have mentioned, the GPS locating feature is just so/so; depending on where the watch is at, I either get very good accuracy, or accuracy only to a couple miles (which is pretty much useless). So I wouldn’t buy it primarily for that feature.The battery life is good, and the magnetic charger is handy to prevent damage, but one thing we noticed is that the charger only works when connected in one direction (with the wire headed toward the short band). Until we figured that out, we were thinking that the battery had died after only a couple months. Fortunately, that wasn’t the case.The biggest con about the watch was how easily the wristband will pop off. It’s happened so frequently now that I think the small plastic loop that keeps it on is about to break. I just left the band off for now, until I can superglue it.Overall, it was a good purchase.