The Poly Voyager 5200 Wireless Headset from Plantronics boasts six layers of WindSmart technology and four omnidirectional microphones, ensuring that your voice is heard clearly in any environment, no matter how noisy. The Bluetooth 5.0 connection allows you to move up to 98 feet away from your mobile device while still maintaining a strong connection, making it easy to switch between devices as needed.
The Voyager 5200’s ergonomic design ensures all-day comfort, so you can wear it from the first call of the day to the last. It’s also pocket-sized and features a moisture-resistant P2i coating, so you can take it with you anywhere and confidently make calls even in outdoor environments. Other smart assistance features include caller ID and talk-time alerts, voice controls like Answer or Ignore, and a dedicated button for activating Siri, Google Assistant, or Cortana. Compatibility with apps like Plantronics Hub Mobile, Amazon Alexa, and Tile for lost headset location, and hands-free features like voice controls and caller ID to help limit distractions. The headset comes with the proper earbud tip size and wearing instructions to ensure correct sound quality and call performance. It also works with iPhone, Android, and other leading smartphones.
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Carl W. –
Bought as a present. This headset is excellent. Sound quality is crystal clear. Perfect. Definitely worth spending that little bit extra.
Lee –
Its a good solid device, works with everything I have, android and a laptop running Arch Linux (for some reason you have to press the call button once you have connected to Bluetooth in my version of Linux)The 3 negatives I have are:A) its far too quiet even at max volume levels if for example you are taking a skype call. Often you have to keep your finger pushing the headset deeper into your ear to hear clearly, which doesn’t really make it hands free. This problem could easily solved by having a decent earpiece, many earphones use the rubber bud types that go deeper into the ear to block the outside noise, these don’t use that at all, they use a non-conforming form that sits just outside of ear which lets in all the outside sound. It is a very easy thing to fix with one simple design change, just use a proper rubber in-ear bud, I had to customise mine by removing the crap foam one, cut into the earpiece and force on my own rubber earbud from another pair of earphones, I’ve added a photo to show how it looks with a custom earbud, its not perfect but it improves the volume. I shouldn’t have to do that after paying so much money.B) The carry case uses a micro-USB port, instead of the more future proof type-c port.C) Every now and then when I make a video call, I get some people saying the sound from this headset sounds terrible on their end and very tinny. At that point I have then had to switch out to a regular set of earphones with mic. I have no idea what causes this, its annoying and ultimately leaves me not wanting to rely on it as my main headset anymore.
Lee –
Updating my review three months in. This product, after three months of very light usage, is no longer usable. Sound quality for the person on the other end of the phone is awful.First review below from February belowThe product performs reasonably well but has its limitations. I expected more from a product in this price range.Peering: It peers successfully with both laptop and phone simultaneously and does it very well.Listening Range: Have been able to wander away from the laptop and phone to a far distance, even to other floor and still hear the person on the other end.Talking Range: This is very different from the listening range. It is much shorter. It is also very inconsistent. You can be 10 feet away and all is fine, then quality on the other end drops. Only solution is to be right beside the laptop or phone. Not being line of site also seems to impact the quality. This is the most concerning limitation of this equipment.Battery: Reasonable. It charges pretty quickly and six hours at 1/2 volume is pretty consistently achieved.Size: nice and small.Comfort: Very comfortable to wear over the ear.Volume Up and Down Buttons on the headset: Not really useful. Very awkward spot and stiff. Adjusting while on the ear isn’t something easily done.Overall the product is reasonable but overpriced because of the Talking Range limitation. There are much cheaper single ear headsets with much better range but in a different form factor.
Kelly E. –
Mixed emotions! Number one I’m here d to say I bought this unit for the third time today. Also, before the 5200 I have owned at least 3 Legends as well. I am very rough on these units. I work in the field as and HVAC service tech. 75 percent of the time I am working in an extreme environment in one form or the other. I simply will use these little guys to their fullest potential. Today when I lost my current unit, rather than turn around and drive back to the last job site 15 mins each way which is conclusive of my lunch break, s if I ever take one.. I chose to reorder immediately! Was glad the price came down 20 bucks!. I did however wanna shed light on a few key points for this unit. After reading all the reviews this evening (an attempt at shutting down and falling asleep for a few hours), I realized that a lot of the reviews are true and consistent with my experience. I’m not gonna go on and on about how this unit is far less superior than the Legend, but case in point is it for sure has way less battery life. It never charges to 7 hours. 5 most of the time and 6 if I’m lucky. To be honest o have forgotten most of the attributes of the legend seeing I haven’t used mine but once in the last 2 years.. it was refreshing though the couple times I did use the Legend.. blah blah.. battery life sucks on the 5200, but I got used to it!The noise cancelation feature is and has been consistently the best by far. In fact I find myself frustrated when I ask a coworker or client if they can hear the sound I’m hearing while I’m troubleshooting.. they say that they can not gear anything! I want them to hear the slamming of a bad compressor or the hammering of a bent fan blade, but they simply can’t hear the background. So for me that’s great in a way like when I’m in heavy traffic and other devices are squaking in my rig, i usually have the windows open to “air out” between jobs. It is also great when I’m in a noisey mechanical room. Etc etc.. good and bad all at the same time for me but the noise suppressing tech is amazing to say the least.From day one I have been merely disappointed with the FACT that the volume buttons do not work!! Several times I have almost wrecked while driving and trying to adjust the volume. In fact.. my Samsung galaxy s21 ultra 5g will not even allow me to turn up my speaker volume manually from the headset (docked on the dash) while the 5200 is on and in my ear.. i mash the volume up button on the phone and it goes a little up then goes all the way back down.. similar to a broken power window on a car or one slightly off track.. uppy downy.. uppy downy.. you get the idea!.. intey to mash thw volume buttons on the 5200 and nothing happens.. unless I press so hard that it actually stings my finger! I’ve grown used to this BS as well.. let me remind you folks that despite all this negatively, I dropped a C note this afternoon without hesitation so that maybe I could be hamdsfree again in 2 days. Maybe I should have went back to a new Legend but that darn charging situation is so inconvenient for me.. see I can rejuice the 52 in an hour while I’m on a call that does require telephone or one where I have no cell signal anyway.Now in the attic, or on a roof top.. or even in damp dingy crawl spaces I sweat pretty bad like anyone (almost) would.. very seldom is it a problem. I do not use the stock earpieces.. I get some others that fit me better on Amazon.. coolatas or some crap.. anyway the little red and clack soft ear pieces work best for me with the sweat. They are more slim than the factory ones and fit more snug into my ear canal. I do occasionally have to scrap out some wax 😅..I mighy add that it hardly ever falls off or becomes uncomfortable.. when it does.. I hang it up and give a charge..When I wanna take it off to speak to a client etc..I just throw it in my pocket with all my drill bits and screw drivers.. it takes the ride like a true champ.. incan remember the legends would break in my pocket then the sharp ass metal on the boom would stab me.. i use gorilla glue on those to fix that.. but the 52 has no issues there…Well folks there it is folks, pay day is on Friday and sh$! runs down hill! Any questions?Ps my review is 3.5 🌟
Canyonguy –
I ordered the Plantronics Voyager 5200 just when pandemic work-from-home in March 2020 began because my beloved Jabra headset finally gave up the ghost. I was confident the Plantronics would sound good (I have an even more expensive Plantronics headset at work), but was totally unprepared for the utter pain-in-the-(“neck”) it is to charge.THE GOOD:- It’s easy to pair and the behind-the-ear style is lightweight and very comfortable to wear for extended periods of time.- The noise cancellation is really impressive. If you’re walking outside and a Mack truck passes you, the person you’re speaking to will barely hear it. Wind noise is likewise cancelled very effectively.- The top volume could stand to go one step higher, but it’s adequate at the highest volume.- It’s relatively easy to arrange for right- or left-sided use, although it can be a little confounding to contort it from one side to other. However, since most people will want to use it on the same side all the time, that shouldn’t be a practical problem.- The battery life is decent, but nothing to get excited about. If you’re lucky, you’ll get about six hours of talk time.THE BAD & THE FRUSTRATING:- This is an *expensive* headset! But if you use it all the time, you figure it’s worth the investment, right? Well, for me it has been a mixed blessing.- It has the worst micro-USB charging port cover in the history of micro-USB charging port covers. Opening that *tiny* rubber protective port cover (which has no indentation or tab to grab) without damaging it requires either the sharpest fingernails in the world, a razor-thin knife blade or one of those microscopic eyeglass screwdrivers. It was tempting just to rip off that stupid rubber cover, but I was concerned that the connector would get full of dust and gunk.- After a frustrating week of using the micro-USB charging port every day, I basically felt forced to spend another $35 to buy the matching charging case. (Alternatively, you can spend more up-front and buy the headset *with* the charging case, which I would highly recommend if you buy this headset, assuming the combination pack is cheaper than buying the items separately.) The case has a built-in battery to recharge on the go, and even has two sets of tiny blue lights to tell you the battery level of the charger and the headset.- The charging case can be used either of two ways: you can either contort the headset into exactly the right position and stick it inside the case (which requires that you un-contort it after charging to put it back on your ear) or simply place it on top of the stand (in the little charging slot) and use it as a desk stand.- The charging stand is quirky and temperamental. I naively thought a desk-stand charger would be ideal and convenient. Silly me. Plantronics, which is famous for their proprietary and annoying charging connections, likewise equipped this charging case with a proprietary, annoying and *quirky* charging connection: the headset has four tiny copper strips on the back which need to aligned perfectly to the charging strips on the charging stand. When you place the headset on the desk stand correctly, the little blue lights will come on so you know it’s charging. Sounds simple, right? WRONG! It *usually* connects correctly, but about 1/3 of the time, you have to move the stupid headset on and off the charger multiple times to get the charger to recognize it and flash those little blue lights, and sometimes you have to blow hard onto the contacts to remove dust particles which apparently impede the connection. But the worst is, sometimes the little blue lights come on and you think it’s charging, but you wake up the next morning to find that, not only did the headset NOT charge, the charger actually *drained* the battery, leaving you with a completely dead headset. This happens so frequently, I have to remember to check the Plantronics Android app (which is almost as flaky as the charging system) every time I put the headset on the charger to make sure it says “charging.” Sometimes it saying “charging” and and sometimes it doesn’t, requiring you to jiggle the headset around some more until it actually starts to charge. (My $200+ Plantronics office headset, which has a different proprietary and annoying charging connection, has precisely the same flaw.) This is not a particularly fast charger and I have heard no technical justification for this ridiculous connection system, so I have to assume it was created simply to force you to buy a proprietary Plantronics charger. This is a HUGE drawback in my opinion.- After a year or so, the headset started randomly disconnecting and reconnecting to my Android phone. It doesn’t happen that often, but often enough to be really annoying. I have reset the headset sensors countless times, upgraded the firmware (which requires downloading the Plantronics app and plugging your headset into your computer), re-paired the headset to my phone and done pretty much everything else I can think of short of burning chicken feathers and chanting, but the Bluetooth connection has definitely become less reliable.BOTTOM LINE: When it works as it should, the 5200 is the best-sounding and most comfortable Bluetooth headset I’ve ever had. When it doesn’t, it makes you weep over the money you spent and all the aggravation making sure it’s actually charging.
Ashlyn H. –
Sound quality is decent as long as you are in a warm location. The second you get anywhere even remotely cool, the microphone stops working. It also loves to pick up high pitched tones, so anyone on the other end of the line gets their ears blasted if you are going through a check-out line for example.Otherwise, battery lasts a really long time and range from the phone is very good.
Lee –
Its a good solid device, works with everything I have, android and a laptop running Arch Linux (for some reason you have to press the call button once you have connected to Bluetooth in my version of Linux)The 3 negatives I have are:A) its far too quiet even at max volume levels if for example you are taking a skype call. Often you have to keep your finger pushing the headset deeper into your ear to hear clearly, which doesn’t really make it hands free. This problem could easily solved by having a decent earpiece, many earphones use the rubber bud types that go deeper into the ear to block the outside noise, these don’t use that at all, they use a non-conforming form that sits just outside of ear which lets in all the outside sound. It is a very easy thing to fix with one simple design change, just use a proper rubber in-ear bud, I had to customise mine by removing the crap foam one, cut into the earpiece and force on my own rubber earbud from another pair of earphones, I’ve added a photo to show how it looks with a custom earbud, its not perfect but it improves the volume. I shouldn’t have to do that after paying so much money.B) The carry case uses a micro-USB port, instead of the more future proof type-c port.C) Every now and then when I make a video call, I get some people saying the sound from this headset sounds terrible on their end and very tinny. At that point I have then had to switch out to a regular set of earphones with mic. I have no idea what causes this, its annoying and ultimately leaves me not wanting to rely on it as my main headset anymore.
visaji –
Actually from the other side they hearing noise only (not all the time)!
Vivian G. –
Mixed emotions! Number one I’m here d to say I bought this unit for the third time today. Also, before the 5200 I have owned at least 3 Legends as well. I am very rough on these units. I work in the field as and HVAC service tech. 75 percent of the time I am working in an extreme environment in one form or the other. I simply will use these little guys to their fullest potential. Today when I lost my current unit, rather than turn around and drive back to the last job site 15 mins each way which is conclusive of my lunch break, s if I ever take one.. I chose to reorder immediately! Was glad the price came down 20 bucks!. I did however wanna shed light on a few key points for this unit. After reading all the reviews this evening (an attempt at shutting down and falling asleep for a few hours), I realized that a lot of the reviews are true and consistent with my experience. I’m not gonna go on and on about how this unit is far less superior than the Legend, but case in point is it for sure has way less battery life. It never charges to 7 hours. 5 most of the time and 6 if I’m lucky. To be honest o have forgotten most of the attributes of the legend seeing I haven’t used mine but once in the last 2 years.. it was refreshing though the couple times I did use the Legend.. blah blah.. battery life sucks on the 5200, but I got used to it!The noise cancelation feature is and has been consistently the best by far. In fact I find myself frustrated when I ask a coworker or client if they can hear the sound I’m hearing while I’m troubleshooting.. they say that they can not gear anything! I want them to hear the slamming of a bad compressor or the hammering of a bent fan blade, but they simply can’t hear the background. So for me that’s great in a way like when I’m in heavy traffic and other devices are squaking in my rig, i usually have the windows open to “air out” between jobs. It is also great when I’m in a noisey mechanical room. Etc etc.. good and bad all at the same time for me but the noise suppressing tech is amazing to say the least.From day one I have been merely disappointed with the FACT that the volume buttons do not work!! Several times I have almost wrecked while driving and trying to adjust the volume. In fact.. my Samsung galaxy s21 ultra 5g will not even allow me to turn up my speaker volume manually from the headset (docked on the dash) while the 5200 is on and in my ear.. i mash the volume up button on the phone and it goes a little up then goes all the way back down.. similar to a broken power window on a car or one slightly off track.. uppy downy.. uppy downy.. you get the idea!.. intey to mash thw volume buttons on the 5200 and nothing happens.. unless I press so hard that it actually stings my finger! I’ve grown used to this BS as well.. let me remind you folks that despite all this negatively, I dropped a C note this afternoon without hesitation so that maybe I could be hamdsfree again in 2 days. Maybe I should have went back to a new Legend but that darn charging situation is so inconvenient for me.. see I can rejuice the 52 in an hour while I’m on a call that does require telephone or one where I have no cell signal anyway.Now in the attic, or on a roof top.. or even in damp dingy crawl spaces I sweat pretty bad like anyone (almost) would.. very seldom is it a problem. I do not use the stock earpieces.. I get some others that fit me better on Amazon.. coolatas or some crap.. anyway the little red and clack soft ear pieces work best for me with the sweat. They are more slim than the factory ones and fit more snug into my ear canal. I do occasionally have to scrap out some wax ?..I mighy add that it hardly ever falls off or becomes uncomfortable.. when it does.. I hang it up and give a charge..When I wanna take it off to speak to a client etc..I just throw it in my pocket with all my drill bits and screw drivers.. it takes the ride like a true champ.. incan remember the legends would break in my pocket then the sharp ass metal on the boom would stab me.. i use gorilla glue on those to fix that.. but the 52 has no issues there…Well folks there it is folks, pay day is on Friday and sh$! runs down hill! Any questions?Ps my review is 3.5 ?
Dazed and Confused –
I’ve had my Voyager 5200 since July of last year. It works well, has great battery life, and has decent noise reduction. The only downside to this earpiece is its size. It’s a bit large, and the behind-the-ear battery gets in the way, and the noise cancellation could be better. I have a few clients who still make mask-wearing mandatory and I wear reading glasses. the maks just gets tangled up in the earpiece, so I have to take everything off to get the earpiece on correctly. As for noise cancellation. It’s pretty good but not near as good as the old Jawbones I used to buy back in the 2000’s. But, I have not found an earpiece that even comes close. I even think the Apple earbuds have noise increasing for background noise.But, all in all. I think this is one of, if not the best earpiece on the market today. The only reason I give it a 4 star is because of the noise reduction, even though it’s better than everything else out there today.
Juan Sebastian Sanchez Castillo –
I bought this product as I was tired of the complaints from my loved ones about not being able to hear me well while using my phone or earbuds. This earpiece noise cancellation is fantastic and has considerably improved the quality of my calls. My only complaint is that its output audio could be better. Also, I recommend turning off the device when not using it, as the battery lasts only 6 hrs.
Aubrie M. –
Bluetooth keeps cutting out. The previous model was much much better. This is a disaster.
Sali –
Definitely the best Bluetooth on the market, I dowish the volume was a bit louder but it is not quite either. Had the old model and this is my second of this model (lost last one). I tried some other headsets that truckers like and hated them. I have to carry my stuff out after work everyday and I like the portable size of this unit. I wish the case came with unit. Had a case for old model and loved it.
Dazed and Confused –
I’ve had my Voyager 5200 since July of last year. It works well, has great battery life, and has decent noise reduction. The only downside to this earpiece is its size. It’s a bit large, and the behind-the-ear battery gets in the way, and the noise cancellation could be better. I have a few clients who still make mask-wearing mandatory and I wear reading glasses. the maks just gets tangled up in the earpiece, so I have to take everything off to get the earpiece on correctly. As for noise cancellation. It’s pretty good but not near as good as the old Jawbones I used to buy back in the 2000’s. But, I have not found an earpiece that even comes close. I even think the Apple earbuds have noise increasing for background noise.But, all in all. I think this is one of, if not the best earpiece on the market today. The only reason I give it a 4 star is because of the noise reduction, even though it’s better than everything else out there today.
Canyonguy –
I ordered the Plantronics Voyager 5200 just when pandemic work-from-home in March 2020 began because my beloved Jabra headset finally gave up the ghost. I was confident the Plantronics would sound good (I have an even more expensive Plantronics headset at work), but was totally unprepared for the utter pain-in-the-(“neck”) it is to charge.THE GOOD:- It’s easy to pair and the behind-the-ear style is lightweight and very comfortable to wear for extended periods of time.- The noise cancellation is really impressive. If you’re walking outside and a Mack truck passes you, the person you’re speaking to will barely hear it. Wind noise is likewise cancelled very effectively.- The top volume could stand to go one step higher, but it’s adequate at the highest volume.- It’s relatively easy to arrange for right- or left-sided use, although it can be a little confounding to contort it from one side to other. However, since most people will want to use it on the same side all the time, that shouldn’t be a practical problem.- The battery life is decent, but nothing to get excited about. If you’re lucky, you’ll get about six hours of talk time.THE BAD & THE FRUSTRATING:- This is an *expensive* headset! But if you use it all the time, you figure it’s worth the investment, right? Well, for me it has been a mixed blessing.- It has the worst micro-USB charging port cover in the history of micro-USB charging port covers. Opening that *tiny* rubber protective port cover (which has no indentation or tab to grab) without damaging it requires either the sharpest fingernails in the world, a razor-thin knife blade or one of those microscopic eyeglass screwdrivers. It was tempting just to rip off that stupid rubber cover, but I was concerned that the connector would get full of dust and gunk.- After a frustrating week of using the micro-USB charging port every day, I basically felt forced to spend another $35 to buy the matching charging case. (Alternatively, you can spend more up-front and buy the headset *with* the charging case, which I would highly recommend if you buy this headset, assuming the combination pack is cheaper than buying the items separately.) The case has a built-in battery to recharge on the go, and even has two sets of tiny blue lights to tell you the battery level of the charger and the headset.- The charging case can be used either of two ways: you can either contort the headset into exactly the right position and stick it inside the case (which requires that you un-contort it after charging to put it back on your ear) or simply place it on top of the stand (in the little charging slot) and use it as a desk stand.- The charging stand is quirky and temperamental. I naively thought a desk-stand charger would be ideal and convenient. Silly me. Plantronics, which is famous for their proprietary and annoying charging connections, likewise equipped this charging case with a proprietary, annoying and *quirky* charging connection: the headset has four tiny copper strips on the back which need to aligned perfectly to the charging strips on the charging stand. When you place the headset on the desk stand correctly, the little blue lights will come on so you know it’s charging. Sounds simple, right? WRONG! It *usually* connects correctly, but about 1/3 of the time, you have to move the stupid headset on and off the charger multiple times to get the charger to recognize it and flash those little blue lights, and sometimes you have to blow hard onto the contacts to remove dust particles which apparently impede the connection. But the worst is, sometimes the little blue lights come on and you think it’s charging, but you wake up the next morning to find that, not only did the headset NOT charge, the charger actually *drained* the battery, leaving you with a completely dead headset. This happens so frequently, I have to remember to check the Plantronics Android app (which is almost as flaky as the charging system) every time I put the headset on the charger to make sure it says “charging.” Sometimes it saying “charging” and and sometimes it doesn’t, requiring you to jiggle the headset around some more until it actually starts to charge. (My $200+ Plantronics office headset, which has a different proprietary and annoying charging connection, has precisely the same flaw.) This is not a particularly fast charger and I have heard no technical justification for this ridiculous connection system, so I have to assume it was created simply to force you to buy a proprietary Plantronics charger. This is a HUGE drawback in my opinion.- After a year or so, the headset started randomly disconnecting and reconnecting to my Android phone. It doesn’t happen that often, but often enough to be really annoying. I have reset the headset sensors countless times, upgraded the firmware (which requires downloading the Plantronics app and plugging your headset into your computer), re-paired the headset to my phone and done pretty much everything else I can think of short of burning chicken feathers and chanting, but the Bluetooth connection has definitely become less reliable.BOTTOM LINE: When it works as it should, the 5200 is the best-sounding and most comfortable Bluetooth headset I’ve ever had. When it doesn’t, it makes you weep over the money you spent and all the aggravation making sure it’s actually charging.